LC Swim School

MAKE-UP LESSONS: We book nearly 1,500 sets of lessons every summer and it would be impossible to book these as 15,000 separate lessons. Additionally, we arrange for one particular teacher to cover each set of ten lessons and commit to pay them for the entire set. So when a lesson is missed, your teacher is still paid. As such we do not refund for missed lessons. Additionally, we charge a rescheduling/make-up fee for ALL lessons which are taken to make-up for absences because we incur additional expense for this.
Make-up lessons are not guaranteed and are subject to time available on our schedule. Although we will do our best to accommodate you, the make-up lesson may not necessarily be at your same time or with your same teacher.

You must notify us of your absence in advance in order to be eligible to receive a make-up lesson. Notice of same day or next day absences may be accepted by phone, but absences beyond this (such as Doctor's appointments) require written notice. Due to the limited availability of time for make-up lessons, only absences for illness or other urgent situations are eligible to be made-up. For instance if you decide to go to the beach, take an art lesson, or play baseball instead of coming to swim lessons, you will not be eligible to make-up your missed lesson.

lessons whether we filled your absence or not. This payment is non-refundable, and there is no rescheduling of make-uup lessons, so please make sure that you are available for the time you schedule. Make-up lessons must be paid for at the time they are scheduled. A receipt with your payment, make-up date, time, and teacher will be provided. Please keep this in a safe place so that it is available for you to refer back to.
Make-up lessons must be taken during the same summer in which the lesson was missed. Only two lessons per set of ten may be made-up.

TRANSFER PRIVILEGE: When you are absent, you may give your lesson to a friend (sibling, relative, neighbor, etc.). This lesson has to be taken during your same date and time and with your same teacher. There is no charge for this. The swim school office is not involved in this arrangement.

EXTENDED ABSENCE: Given advanced notice and verification of an extended absence for health reasons such as chicken pox or a broken arm, students may be removed from the schedule and credit applied to lessons later that summer or the next summer, or transferred to another student for a $10 rescheduling fee.

LATE ARRIVALS: If you arrive at the Swim School after your scheduled time, you have the option of EITHER taking the remainder of your scheduled time OR scheduling and paying for a make-up lesson. If you are present on time and your teacher begins the lesson late, the teacher will take your student for his entire 15 or 30 minutes. The clock at the Swim School will always be set five minutes later than actual time to allow time for parking.

DEPOSITS: A minimum $50 deposit is due at time of booking for each 15 minute set ($100 for each 30 minute set) reserved on the schedule. Generally we honor all bookings, but if necessary, we may cancel bookings without notice when no deposit is received. Deposits are refundable when notice of cancellation is received fourteen or more days prior to the set starting date. Otherwise, we will only refund the deposit or a portion thereof IF we are able to fill that time on the schedule with someone else.

PAYMENTS: The balance of payment is due when the set of lessons begin. Cash and checks only -- sorry no credit cards. Payment is non- refundable; however, lessons and credit are transferable to other students or dates within one year.

RETURNED CHECKS: Returned checks are subject to a $20.00 charge to cover our processing and bank charges.

DIAPERS: Children who are not toilet trained are required to wear reusable swim diapers (tight fitting, lined, nylon brief) or disposable swimpants (like Huggies "Little Swimmers") and not cloth or disposable diapers.